Choose Xplore Tech as the stepping stone in BPO career

When you finally decide your career path, you need to pay attention to each of the stages. For example, you need to find a company where you can learn the nitty-gritty of the job at the beginning of your career. After all, a strong foundation can help you go a long way in your career path.  And if you are planning to join a BPO, I have just the right option in mind – a company that can help you learn the most important BPO rules. And it’s none other than Xplore Tech Services Pvt. Ltd., the company where I began my career as a customer care executive.

Xplore Tech is one of the oldest BPOs in Kolkata and is often counted as one of the most promising ones as well.  The company takes fresh graduates and trains them as per the industry standards. The company has a great training facility. The trainers give individual attention to each of the trainees and help them overcome their fears and issues.  And only after going through a rigorous training, the new joiners hit the floor. Even after hitting the floor their Team Leads give them on the job training and help them hone their skills. Most of the small and medium sized BPOs in Kolkata do not follow this procedure and gives no training to the fresher.  As for the big BPOs, there is seldom scope for giving individual attention to each and every trainee.  As a result, the trainees may have some issues and fear.

Most of the BPOs in Kolkata follow a hire and fire process - but not Xplore Tech.  Xplore gives everyone a fair chance before chucking them out. If one cannot fit in to a particular process, the company gives him a chance to migrate to another process. The management of the company is very understanding.

In case you have an exam coming, you can always inform the management and apply for leave.  They will either grant you the leave or set your schedule accordingly so that your studies do not suffer.  Very few BPOs pay so much attention to the betterment of its employees.

So, if you want to take up a BPO job in Kolkata, you can have plenty of options.  Some  will pay you big money and fire you for a small mistake,  while the others like Xplore Tech will train you to be proficient and will help you find the a firm footing in the BPO domain. Now, the choice is yours!